TechNeck Solo Business Pro · Legal
TechNeck Solo Business Pro
Data Deletion Instructions
Last updated: October 25, 2026. These instructions apply to TechNeck Solo Business Pro, operated by Vibe Software Solutions, Inc., doing business as TechNeck.
1. Disconnect publishing access
Open your saved business in TechNeck, go to Connections, find the Facebook, Instagram, or LinkedIn account, and choose Disconnect. Confirm the account shown. This clears the saved publishing token for that connection and blocks waiting deliveries. A request already sent to a social platform cannot be recalled through this action.
2. Revoke authorization at the platform
In Facebook’s Business Integrations settings, Instagram’s authorized apps settings, or LinkedIn’s permitted services settings, remove TechNeck Solo Business Pro. Platform settings can change; use the platform’s own help if you cannot find the authorization. Disconnecting inside TechNeck and revoking at the platform are separate actions.
Business accounts and customer AI keys
In Connections, disconnect Google Workspace, Microsoft 365, Slack, Discord, Canva, Notion, Dropbox, Trello, HubSpot, QuickBooks, or Zapier to remove the saved account token and cancel waiting prepared actions. Revoke the app separately in the provider’s account settings. Disconnect OpenAI, Gemini, Grok, or Anthropic keys in TechNeck, and revoke the key at its provider if you want to disable it elsewhere too. Disconnecting does not delete already sent email, created calendar events, channel messages, Canva designs or exports, Notion paragraphs, Trello cards, HubSpot contacts, Zapier runs, saved business knowledge, request history, or provider-side records. Remove those records with the relevant service or include the TechNeck records in your deletion request.
3. Request deletion of hosted data
Email vibesoftwaresolutions@gmail.com with the subject “TechNeck data deletion request.” Include your TechNeck sign-in email, business workspace name, connected platform, and the scope of your request, such as the connection records or all data in that workspace. Do not send passwords, access tokens, or government identification.
We will verify that you control the affected account or workspace, then address the requested hosted workspace data, social and business-account connection records, saved AI-key records, reviewed action records, request history, and publishing history. We will explain any records that must be retained for legal obligations, any applicable backup limitations, and the status of your request. Disconnecting by itself does not delete workspace content or publishing history.
Operational records and customer access
Owners can revoke team or customer membership and disable published forms and workflows in Business operations. Archiving is reversible and does not erase records. Issued financial documents, receipts, stock movements, audit events, customer acknowledgements, provider event records, and subscriptions may need a verified deletion request and applicable retention review. Include the affected customer, workspace, and requested records in your request without sending payment-card data or secrets. Disabling a workflow or removing a member does not undo a completed external action.
Disconnect Stripe or Twilio in Payments & phone and revoke or rotate credentials at the provider if required. Existing provider payments, SMS, call records, and subscriptions remain with the provider. Use the subscription billing portal to manage an active subscription; deleting a workspace is not a substitute for cancelling billing. Tell us if you need help with both.
Payment processors, banks, and business phones
In Connections or Payments & phone, manage Stripe, Square, Plaid, Twilio, or RingCentral and confirm disconnection. For Plaid, disconnect each linked bank first: this calls Plaid Item removal and removes that Item credential. Removing the Plaid app alone is blocked while Items remain. Revocation and deletion at the bank or provider are separate from deletion of TechNeck records. Revoke Square access tokens, RingCentral JWT/app access, Stripe keys, or Twilio credentials in the provider dashboard if needed.
Removing a connection does not recall a submitted call or SMS, deactivate every already-shared checkout link, refund a payment, or delete provider records. Manage outstanding payment links and any refunds in the processor dashboard. Named bank Items, link sessions, encrypted intermediate exchange records, phone reviews, support imports, and receipt history can be included in your verified TechNeck deletion request. Bank previews are loaded on demand; copies you export or capture need to be handled separately.
Activation data and publisher license history
Removing business records or restoring a database does not remove activation data. Windows activation files and protected installation keys are stored separately in the app’s licensing folder; the original trial marker and protected timestamps remain in the Windows account registry after uninstall/profile removal. Contact the publisher for verified deletion or replacement-device assistance rather than editing activation records. Removing an installation identity can require a replacement activation and does not restart a trial.
Include license ID and the scope of your request if you want the publisher to address its issued-license ledger, installation requests, customer contact details, or order references. Do not send private signing keys, bank details, passwords, or Windows encryption material. Publisher order records may have applicable retention requirements. A subscription activation expiry is not a billing cancellation; manage any recurring payment separately with the seller/payment provider.
4. Windows data and published posts
Windows data is stored on your device separately from hosted data. Contact us for assistance clearing your TechNeck local profile and any automatic daily backups, pre-restore recovery copies, exported records, and other copies you have backed up; uninstalling the application may leave that profile in place. Deleting TechNeck data does not remove posts already published to social platforms. Remove those posts through the social platform itself.
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